Refund policy
At Choose Your Stylee, customer satisfaction is important to us.
Returns
We accept returns within 30 days of delivery.
To be eligible for a return:
- The item must be unused and in its original condition.
- Original packaging must be included where applicable.
- Proof of purchase is required.
Non-Returnable Items
The following items cannot be returned:
- Personalized or custom-made products
- Gift cards
- Clearance or final sale items
- Products showing signs of use or damage caused by the customer
Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery.
Please include:
- Your order number
- Photos of the product
- Photos of the packaging
Refunds
Once your return is received and inspected, we will notify you regarding the approval of your refund.
Approved refunds will be issued to your original payment method within 5–10 business days.
Return Shipping
Unless the return is due to our error or a defective product, customers are responsible for return shipping costs.
Contact
Email: mesea_claudiu@yahoo.com